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  • Contact Iron Pony

Place an order or ask a question.

Retail Store Location

  • Call us toll free at 1-877-799-7669.
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  • For general order questions or information, please e-mail customerservice@ironpony.com
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  • For questions regarding an order, please e-mail orders@ironpony.com
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  • For questions regarding returns and exchanges, please e-mail returns@ironpony.com
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  • To view our return and exchange policies, click here.
    • We are located at 5436 Westerville Road, Westerville, OH, 43081.
    • We can be reached by phone at 614-901-7669 or by e-mail at customerservice@ironpony.com 
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    Retail store hours.

    • Monday-Friday: 10:00 a.m. - 8:00 p.m. Eastern.
    • Saturday: 9:00 a.m. - 6:00 p.m. Eastern.
    • Sunday: 10:00 a.m. - 5:00 p.m. Eastern.
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    • Iron Pony is closed the following national holidays: New Years Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving and Christmas Day.
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    • You have the questions, we have the answers. Our sales representatives are available Monday through Friday 10:00 a.m. to 8:00 p.m., Saturday 9:00 a.m. to 6:00 p.m. and Sunday 10:00 a.m. to 5:00 p.m.
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    • Call us toll free at 1-800-255-2961 or local at 614-901-7669.
    • Fax us at 614-891-4740.
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    • E-Mail our retail store at sales@ironpony.com or for general questions, customerservice@ironpony.com
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