How Iron Pony Direct LLC keeps your information secure.

• Iron Pony Direct LLC uses Secure Sockets Layer (SSL) software to encrypt the customer and credit card information entered when placing an order.
• In order to protect customers from fraudulent charges, Iron Pony Direct may require the credit cards billing address, issuing bank, customer service number and/or validation code.
• Iron Pony Direct LLC does not release customer information unless it is necessary to do to protect against fraud, service an account or if we are required to do so by law.
• Iron Pony Direct LLC’s Privacy Policy exists as part of our efforts to ensure a safe and secure online experience, but if you do not feel comfortable ordering online, please call 1-877-799-Pony (7669) or click here to print an order form, which can be faxed to 1-614-942-0064.

How Iron Pony Direct LLC uses your information

• The information that you voluntarily provide us is used to process your orders, and to identify you within our point of sale systems. We may use your email address to contact you about your orders, respond to your inquiries and notify you of special promotions or offers.

How can you restrict the use of your information

• If you wish to be removed from our mailing list please contact one of our customer service representatives at 1-877-799-7669 (PONY) or email us at customerservice@ironpony.com and ask to be removed from our mailing list.
• If you don’t wish to receive emails regarding special promotions or sales please contact us at 1-877-799-7669 (PONY) or email us at customerservice@ironpony.com and specify that you don’t wish to receive promotional emails.

For customer service questions please call 1-877-799-Pony (7669) or email a representative at orders@ironpony.com.

Iron Pony Direct, LLC reserves the right to change, modify, or delete any portion of the Privacy Policy at any time. Please review our Privacy Policy as needed.